Network Infrastructure
Here at Oasis Solutions we provide IT and network support to mom and pop shops as well as commercial businesses, both large and small. Our trained technicians provide network services to diagnose, repair, and maintain networks along with the equipment on them. We also offer remote troubleshooting for all brands and models of computers and laptops.
Network Support
Our technicians strive to provide you with the smoothest and timeliness troubleshooting for your network and computer needs to optimize downtime and delays. Down Below are some common repairs we offer:
- Computer Troubleshooting and Repair
- Network Troubleshooting and Repair
- Data drop Repair/ Testing
- Software Troubleshooting and Updating
- Firewall Setup and Configuration
- Cloud Storage Setup and Configuration
- IP Address Configuring
Computer & Hardware Support
At Oasis Solutions, our technicians are dedicated to providing you with comprehensive computer support. In addition to PC and laptop services, we also offer support for the additional systems and equipment listed below. If you’re interested in having us as your primary provider for diagnosis, repair, and maintenance, don’t hesitate to reach out.
Computers
- Printers/Fax machines
- VOIP Phones
- NVR/Camera Systems
- Menu Board/TVs
- Audio Systems
Hardware
- Network Security
- Data backup/ recovery
- Virus/Spyware protection
- Update Monitoring
- PC Hardware support and repair
- Software/Application Setup and Configuration
IT support made Simple
As a leading network infrastructure and security system provider in Cullman, Alabama, Oasis Solutions is able to provide all of the essential IT management services for your business or organization. We provide several options for managed services as well. This gives our clients peace of mind and a well rounded solution to match their needs as close as possible through the proactive monitoring, management and support of their hardware and software.
Our technicians also provide reliable remote IT support for simple troubleshooting. This support usually results in a dramatic reduction of the total cost of Network upkeep and downtime by reducing travel cost and time lost waiting for a technician to arrive.
Computers
- Reduced Cost. With outsourcing, you only pay for an IT professional when you need it and can easily keep personnel costs down. The cost of an IT professional generally consist of salary and benefits, but also continued training. Our technicians are constantly learning and running into new obstacles that train them for almost any scenario they’ll encounter.
- Scalability. With outsourced IT support, you have access to a team of IT professionals with expertise in a wide variety of areas ranging from the hardware and software that make up your network to the devices that use it.
- Business Efficiency. You can focus on building your business while your IT professionals focus on your network needs.
- Proactive Service means Reduced Cost. By maintaining the upkeep on your Network, your overall costs are greatly lowed by reducing downtime and troubleshooting delays.
TYPES OF IT SUPPORT BY LEVEL
LEVEL 0
SELF HELP
FAQs, product documentation, blog posts, service manuals, etc.
LEVEL 1
HELP DESK / SERVICE DESK
Support for basic issues, known problems, and service requests
LEVEL 2
TECHNICAL SUPPORT
Incidents needing specialized technical knowledge and experience
LEVEL 3
EXPERT SUPPORT
The highest technical resources are accessed for incident resolution
LEVEL 4
OUTSIDE SUPPORT
Preferred vendors/ partners from outside the organization provide support
Structured Cabling
Structured Cabling Solutions
Oasis Solution’s cabling technicians are certified and trained to deliver the highest quality and level of professionalism around. We use our in house structured cabling division to provide the following cabling solutions:
- Coax, & Copper
- Cat 5, Cat 5E, Cat 6, Cat 6A
- Cat 7, Cat 7A, Cat 8
- Backbone, Horizontal & LAN Cabling
- Datacenters & Campus Implementation
- MDF and IDF organization and cleanup
These wide variety of cabling services allow us to meet any of your small office or large commercial cabling needs! Are you looking for a local cabling contractor for business? Contact our team for an affordable proposal today!
New Build Structured Cabling
We are a licensed and insured sub contractor. This allows us to provide new construction cabling and work on renovation projects of a value under $50,000. Our team can work in conjunction with other design and construction teams or work independently to deliver a complete and cohesive network infrastructure. We provide new build cabling services like:
- Low voltage cabling
- Data cabling
- Network cabling
- MDF Install and design
Our structured cabling team is a one stop shop that can design and implement cabling solutions and complete projects of any size. Contact us today for your cabling needs!
Upgrade Existing Facilities
Our structured cabling team completes small projects and upgrades for businesses across Northern and Central Alabama. These projects range from adding a few cable drops to redesigning the network infrastructure and relocating access points along with MDFs and IDFs. The most common upgrades include:
- Office Moves & Renovations
- Adding Additional Network Drops
- Updating Security Camera Locations
- Network Consolidations
- Updating Wireless Access Points Locations
- LAN Expansion with Added IDFs
- Network Drop Mapping/Testing
We also do rack, closet, and complete data center cabling cleanups to better organize and streamline network troubleshooting. If you’re experiencing network issues, consider one of our deep-dive network assessments!
Network & Office IT Upgrades
Don’t settle with a Network that doesn’t meet your needs. As your business grows, your needs are going to change. We make it easy to incorporate the technology you need to operate more efficiently! Here’s a few ways our team can support your office & network upgrades.
- Add additional network cable drops in new and existing facilities.
- Install or relocate security cameras, access points & network hardware.
- Access to top tier support to troubleshoot or design networks & implement projects!
- Closet clean ups & support to improve network troubleshooting efficiency.
We can also provide discounts on IT hardware like computers, cameras, servers & network equipment. Interested in pricing? Get started by clicking below!
